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About the

Used Car Dealers Association

The UCDA is a not-for-profit association of over 4800 motor vehicle dealers across Ontario. Our goal is to help foster a fair used vehicle buying experience that safeguards both the consumer and the dealer.

The UCDA membership is made up of franchise dealers, independent dealers, truck dealers and leasing companies, located in over 500 municipalities.

UCDA members voluntarily agree to a Code of Ethics urging them to:

  1. Disclose everything they know about the vehicle.
  2. Present their vehicles fairly and accurately.
  3. Ensure that customers fully understand the products and services being offered.
  4. Deliver on all promises.
  5. Deal with reasonable complaints promptly.
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